complaints complaints is all I get…

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Have you ever suffered poor service and thought I can’t be bothered doing anything about it?

Me too.

Complaining, providing feedback… whatever you wish to label it, is worth it, despite the time and frustration you will devote to the process.

A couple of years ago now, I, the fortunate one who spends my day at a desk, computer and telephone, who therefore is in charge of such things for our household, changed mobile phone and broadband providers because the service the G.O. and I were getting from Optus was below par.

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